Privacy statement

PME pensioenfonds takes care of pension schemes for the metal and technology sector. If you accrue or have accrued pension with PME, or if you receive a pension from PME, your personal details are known to PME and/or PME's pensions provider (TKP). You can rest assured that we treat your details with the utmost care and confidentiality. This statement tells you how we secure your privacy.

What are personal details?

Personal details regard information that can be traced back to an individual, such as your name, address, date of birth, telephone number and email address. But also your salary information, for instance. We receive this information through your employer when you become a participant in our pension scheme. We also receive private information when you fill out a form, send us a letter or email, or call our customer service, for example.

Whose personal details do we process?

We process the information of all the individuals, and any partners and children they may have, who accrue or have accrued pension with us, or who receive a pension from us. We can also process information of people we are in contact with. Furthermore, we process personal details of PME's board members, employees, suppliers and outsourcing partners.

Important: if you are an employer or company and you pass on personal data of your employees to us, you must inform them in accordance with the General Data Protection Regulation (Algemene Verordening Gegevensbescherming, AVG). 

For what purpose are personal details used?

PME and/or its pensions provider use the personal details provided by you or your employer to inform you of your personal situation, for example when it comes to: 

• the pension scheme that applies to you
• the amount of your pension accrual/benefits; and
• the consequences of changes in your work or personal siuation

We also use your personal details to implement your pension scheme. PME and its pensions provider exclusively use your details for the purposes mentioned above.

Personal details of a special category

In some cases - for instance if entitlement to benefits depends on your health condition - we require your medical data. We are especially careful when it comes to processing this information. The medical advisor of PME and/or of its pensions provider is authorised to access your medical data. Other staff only receive your medical data if they require the information to perform their duties. They are held to the same confidentiality code as the medical advisor, based on patient-doctor confidentiality. 

Your personal data is secure

We treat your personal details with the utmost care, safety precautions and confidentiality. Our systems are well protected to stop unauthorised parties inside and outside our organisation from accessing your personal details. Every employee at PME and with PME's pensions provider has signed a non-disclosure agreement. This means that they handle the registered data with the utmost care.

Your rights

You have the right to access and view your personal details and (in case of errors) to have them corrected, limited or (altogether) removed. An overview of your personal details can be consulted via Mijn PME or requested in writing by sending a request to:

PME pensioenfonds
t.a.v. de deelnemersadministratie
Postbus 5010
9700 GA Groningen

Supervision of personal data processing

The regulations with regard to the protection of your personal details have been laid down in th General Data Protection Regulation (Algemene Verordening Gegevensbescherming, AVG) The Dutch Data Protection Authority (AP) ensures that this legislation is adhered to.

What do we do in case of fraud and abuse?

In case of fraud or abuse, PME and/or its pensions provider has the legal obligation to pass on your personal data to police and justice. Such information may include personal details, recordings of telephone calls or the IP addresses of website visitors.

Call PME or its pensions provider

If you call us or if we call you, the conversation may be recorded. We do so to train, coach and evaluate our staff and to optimise the quality of our service, so that we can help you better. This is announced before the conversations starts.

Changes

PME reserves the right  to amend the Privacy Statement. Of course, we change the Pricacy Statement if necessary as a result of legal changes and jurisdiciton. We, therefore, recommend that you consult this text regularly when you visit our website.